Tamil Nadu Transport Minister directs bus drivers and conductors to treat passengers with courtesy

The minister emphasised the importance of maintaining polite and considerate conduct while dealing with commuters, underlining that passenger-friendly behaviour is an essential part of public transport services.

The advisory is aimed at reinforcing professional conduct among transport employees and improving the travel experience of passengers using government buses.

The communication, shared by the Metropolitan Transport Corporation (MTC), Chennai, reiterates the need for drivers and conductors to treat commuters with dignity and ensure a courteous environment on buses.