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DoorDash opens Hyderabad Hub, plans 3,000-strong workforce for global operations

Hyderabad has added another major global digital commerce company to its expanding technology ecosystem, with US-based DoorDash opening its first India talent hub in the city and announcing plans to scale the facility to more than 3,000 professionals within two years.

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DoorDash opens Hyderabad Hub, plans 3,000-strong workforce for global operations

Telangana IT and Industries Minister D. Sridhar Babu inaugurated the facility in HITEC City on Wednesday in the presence of DoorDash CFO Ravi Inukonda, Senior Director for Workforce Strategy and Talent Acquisition Operations Jenna Kohnke, and Telangana IT Adviser Sai Krishna.

The Hyderabad hub begins operations with around 500 professionals and will initially house DoorDash's Customer Experience and Integrity (CXI) and general and administrative teams. The company said the centre will support its global operations, serving consumers, merchants and delivery workers across its international markets.

Hyderabad will also become one of only three DoorDash-owned CXI centres globally, alongside facilities in Tempe, Arizona, and Mexico City. The company said specialised capabilities in areas such as integrity, fraud review and technical operations could be added as the hub expands.

DoorDash said its platform serves more than 56 million monthly active consumers across markets and operates in more than 40 countries. According to company figures cited by the Telangana government, DoorDash recorded more than $100 billion in Marketplace Gross Order Value in 2025 and holds more than 65% share of the US market.

Sridhar Babu said the company's decision demonstrated Hyderabad's evolution from a conventional technology-services destination into a location where global companies can build and operate capabilities serving international markets.

The DoorDash hub further expands Hyderabad's presence in hyperlocal and digital commerce, alongside companies including Amazon, Walmart, FedEx, Zomato, Uber and Swiggy.

The Telangana government said Hyderabad currently hosts more than 500 Global Capability Centres, employing over five lakh people, and is targeting further GCC expansion and high-value employment.

DoorDash's Hyderabad operations are expected to expand further as the company scales its workforce and adds specialised global functions.

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