Karnataka launches ‘Anna Seve’ e-KYC mobile App on pilot basis in eight districts

The pilot was inaugurated at Rajiv Gandhi Colony in Shivajinagar, represented by Arshad as an MLA, and has commenced simultaneously in eight districts across Karnataka.

The mobile application is designed to simplify the electronic Know Your Customer (e-KYC) process for beneficiaries of the public distribution system. The initiative is expected to reduce the need for beneficiaries to undergo cumbersome procedures while improving the efficiency of ration-service delivery.

According to the Food, Civil Supplies and Consumer Affairs Department, the digital initiative is also intended to strengthen transparency and accountability in the distribution of ration benefits.

Launching the pilot, Arshad said the adoption of digital technology would help bring public distribution services closer to citizens and make them more seamless and convenient.

The minister described the initiative as another step towards creating a more technology-driven and citizen-centric ration delivery system in Karnataka.

The pilot rollout across eight districts will allow the department to assess the functioning and accessibility of the application before any wider expansion.

The initiative forms part of efforts to use digital technology to improve beneficiary services under the public distribution system, while making e-KYC procedures more convenient for eligible ration-card holders.