Telangana launches MeeSeva door delivery services: Minister Sridhar Babu
The Telangana government has launched MeeSeva Door Delivery Services, a new initiative aimed at making essential government services more accessible to citizens without requiring them to visit MeeSeva centres or government offices.
IT and Industries Minister Duddilla Sridhar Babu formally launched the service in Hyderabad on Wednesday. Under the new system, citizens can book a convenient time slot by calling the 1100 toll-free number or through the MeeSeva portal. Following the booking, a MeeSeva executive will visit the applicant’s residence and facilitate the required service.
The door-to-door facility will cover several important citizen services, including birth and death certificates, Aadhaar-related services, caste, income and residence certificates, besides services of the Registration Department. Citizens will also be able to access Encumbrance Certificate (EC) copies, IGRS-related registration services and select Police Department verification services from their homes.
The initiative is intended to reduce the need for citizens to make repeated trips to government offices and MeeSeva centres, while saving time and making service delivery more convenient.
More than 70 MeeSeva agents have already been specially trained to provide the services under the new system.
The door delivery initiative will initially be implemented as a pilot project in selected areas of Hyderabad. Based on public response and the experience gained during the pilot phase, the government plans to expand the facility to more areas and eventually extend MeeSeva door delivery services across towns and villages in Telangana.
The initiative marks another step towards taking government services closer to citizens through technology-enabled service delivery.
